FAQ

An AI agent with a job description — planning, compliance, verification, invoicing or finance. It connects to your existing systems, works 24×7 on real orders, logs every action, and escalates to your people when judgment is needed. You hire it like a colleague, not license it like software.

RPA replays keystrokes on top of your screens; it breaks when anything changes. A Virtual Employee understands the order-to-cash domain: it reads the order, the waybill, the rate card and the mandate, decides within thresholds you set, and explains every decision. It owns an outcome, not a script.

No. We virtualize the data we need by connecting to the ecosystems you already run — TMS, ERP, telematics, e-invoicing networks, partner portals. Your data stays where it is; Virtual Employees read and act on it through governed, auditable connections.

They replace the chasing, keying and reconciling — not the people. Your teams move from processing documents to supervising outcomes: setting thresholds, approving exceptions, handling relationships. The work changes; the need for people does not.

Agents operate within approval thresholds you define. Anything out of threshold is blocked and escalated to a human. Every decision carries a full audit trail, is replayable, and can be rolled back.

No. Nothing trains on your data. Data is processed with EU residency, under GDPR, and used solely to execute your order-to-cash chain.

No. Most customers hire their first Virtual Employee for one module — often Track & Comply (e-Waybill) or Verify — and extend along the chain as value is proven. The five truths compound: each module makes the next one stronger.

eCMR under the UN protocol, the EU eFTI regulation, and national mandates including Spain, Greece and Serbia — with new corridors added as mandates come into force.

The Peppol network plus clearance and CTC models: Italy SdI, Poland KSeF, France 2026, Belgium 2026, Spain Verifactu, and the EU ViDA framework as it rolls out. One compliant fiscal trail, every jurisdiction you invoice in.

Both factoring and trade finance rails, through partners such as BlueRock. Because every receivable is verified against execution truth before it reaches a funder, approval is fast — cash in 24 hours — and pricing reflects real, not assumed, risk.

Shippers, logistics and transportation providers across all modes — road, sea, air, rail — plus the financial institutions that fund their receivables. If your business moves goods or funds those who do, the chain applies to you.

A working pilot in days: we connect to your ecosystem, virtualize the data for one module, and your first Virtual Employee starts working real orders. Full-chain deployments follow module by module.

Per Virtual Employee™ — you pay for a digital colleague and the outcomes it owns, not per seat or per license. No hidden fees.