Confidentiality & Security

1. Data Protection and Privacy

We take your privacy and the confidentiality of your data seriously. Fincargo is fully committed to protecting the personal and financial data of all users and ensuring compliance with the Swiss Federal Act on Data Protection (FADP) and the European General Data Protection Regulation (GDPR).

2. Collection and Use of Personal Data

We collect and process personal data only when necessary to provide our digital factoring services, including verifying your identity, conducting credit risk assessments, processing transactions, and ensuring regulatory compliance. The data we may collect includes:

Personal identification information (e.g., name, contact details, identification numbers).
Financial and payment data (e.g., transaction history, creditworthiness).
Business information (e.g., company name, invoice details).

We use this data strictly for operating our platform, ensuring that it is stored and processed securely.

3. Confidentiality of Financial Information

All financial information, including invoices, payment records, and transaction data, is treated as confidential. We do not share your financial information with third parties, except as required to perform our services or comply with legal obligations (e.g., for credit risk assessments, payment processing, or anti-money laundering checks).

We maintain strict internal controls and confidentiality agreements with all employees and partners who have access to sensitive data.

4. Data Security

We implement advanced security measures to protect your personal and financial data, including but not limited to:

Encryption: All data transmissions are encrypted using industry-standard SSL/TLS encryption protocols to ensure your information is secure during internet transmission.
Access Control: Access to data is restricted to authorized personnel only, with robust authentication methods such as multi-factor authentication (MFA) protecting user accounts.
Data Storage: Data is stored securely on Swiss or GDPR-compliant servers, with regular backups and disaster recovery protocols to prevent data loss.
Monitoring and Auditing: We continuously monitor our systems for potential security threats and conduct regular security audits to identify and mitigate risks.

5. Third-Party Services and Data Sharing

In certain cases, we may share your data with trusted third parties for specific purposes, such as credit risk evaluation, payment processing, or compliance with legal obligations (e.g., Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations). These third parties are subject to strict confidentiality and data protection obligations in line with Swiss and international data protection laws. We do not sell or share your data for marketing purposes without your explicit consent.

6. Data Retention and Deletion

We retain personal and financial data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. You have the right to request access to your data, correction of inaccurate data, or deletion of your data, subject to any legal requirements we must meet.

7. Your Rights

Under Swiss data protection law and GDPR, you have the right to:

Access your personal data.
Correct or update your personal data.
Request the deletion of your personal data, unless prohibited by law.
Object to or restrict the processing of your personal data.
Lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

8. Updates to Our Policy

We may update this Confidentiality and Security Notice periodically to reflect changes in our services, legal requirements, or best practices. Any updates will be posted on our website, and we encourage you to review this notice regularly.

9. Contact Information

If you have any questions or concerns about this Confidentiality and Security Notice, or if you wish to exercise your rights under Swiss or European data protection laws, please contact us at: contact@fincargo.ai

Important Notice: By using our platform, you agree to this Confidentiality and Security Notice. If you do not agree with any of the terms outlined above, please refrain from using our services.